The ICON 4th Quarterly Business Meeting will be
held on Friday, Dec. 13th at the Immanuel Medical Center Library at
2:00pm. This will be followed by our annual Holiday Celebration. If you are
planning to attend, please RSVP to me no later than December 8th
so we have an accurate head count for food and gifts. Also, this would be a
good chance to join ICON or renew your membership. The yearly dues are
$10.00 for an individual and can be paid via cash or check.
We also will be electing a new Freshman Member to serve on
the ICON Board so if you are interested in being on the ballot, please let me
know prior to the meeting. It is a three year commitment and a great
opportunity to network and serve in our local library community.
Directions : once you are on the Immanuel
Campus head to the northeast corner of the campus.
The library is located in the Conference Center and The
Conference Center is marked on the directional signs and has a large sign over
the door that says Conference Center.
There is parking right outside the Conference Center door.
The next ICON Business meeting will be held on September 6, 2013 at 2 p.m. at the McGoogan Library of Medicine (University of Nebraska Medical Center). Jan Rice from Bryan College of the Health Sciences Library will present at the program portion of the meeting on information literacy.
It’s that time again – the next ICON Meeting will be on Friday,
June 7th hosted by Bryan College of Health Sciences Library.
Please note the start time is changed for this meeting to 1:30pm.
The campus map can be found online, with the library being located at letter I. The address is
5035 Everett St. Lincoln NE 68506. There is ample parking in the lot to the
north of the building as well as across 51st street. We are
encouraging carpooling and those driving are eligible for mileage reimbursement
from ICON with a full car of 3+ people.
The program for this meeting is the annual ACRL & MLA sharing and
swag-fest. If you attended these or other conferences recently, please come
prepared to share some highlights (handouts welcome!). If not, it might be a
good learning opportunity.
The next ICON Meeting will be held at Clarkson College on Friday, March 8th at 2pm. The Library is on the 2nd floor but the meeting will take place in the Board Room on the 6th floor. You may park in any of the student lots which would include Lot 9, 51, 52 or 43 (see map). Meeting Agenda
We will be having a great presentation about Customer Service:
Do you have what it takes? First impressions are lasting. Is Sandra Bullock working your service desk or Snooki? Does your body language say “May I help you” or ”Don’t bother me”? Learn how to change attitudes towards customer service and provide an experience worth coming back for”.
Joyce Neujahr, Director of Patron Services and Sarah Letheby, Patron Services Associate from UNO will be providing an interactive presentation on Customer Service. Please bring your questions or specific situations where you would like suggestions on providing quality customer service.